Are you looking for reliable professional customer satisfaction surveys? Here at Douglas Stafford we specialise in helping businesses improve their customer satisfaction. Customer surveys are a great way of measuring how happy your customers are and highlight any areas that may need improving.
At Douglas Stafford we deal with all aspects of customer satisfaction and improving business performance. We provide mystery shoppers to go into your business and report back on their shopping experience. As a mystery shopping company we offer a range of different mystery shopper packages from video recording, telephone mystery shoppers if your business is phone based and report based mystery shoppers. The mystery shopping service allows you to get a better understanding of your customers experience and the service levels provided by your staff. We are a mystery shopping company and pride ourselves on offering a variety of mystery shopping options so you can choose the right one for your type of business.
It is important to understand your customers and the experience they have in your shop or business. Customer research and satisfaction surveys are the most accurate way of getting a good picture of how customers feel and if they are happy with the service offered to them. At Douglas Stafford we can help you to review the information gathered through customer surveys and mystery shopping exercises and offer you guidance and advice on areas that may need improving. We provide evidence based management training to help your team develop and move forward using the results.
Here at Douglas Stafford we work with a number of national and international organisations. We have a network of specialist mystery shoppers and customer researchers who operate from our regional hubs across the UK. We have a number of different customer research services on offer, get in touch today to see which would be best suited to your particular business.
The Article is written by www.douglasstafford.com/customer-research providing Douglas Stafford customer research and retail customer service with douglasstafford.com. Visit http://www.douglasstafford.com/customer-research for more information on www.douglasstafford.com/customer-research Products and Services___________________________Copyright information This article is free for reproduction but must be reproduced in its entirety, including live links and this copyright statement must be included. Visit www.douglasstafford.com/customer-research for more services!