Trust and respect are two of the most important things in any workplace. If your staff respect you, they are far more likely to actually want to achieve for you, and for any business that relies on referrals being made or targets being met, management will therefore be key.
Focussing on negatives can be extremely damaging. If people do not feel valued or nurtured they are likely to simply give up, wasting both your time and there’s, but ultimately costing your business money. Instead, should staff be having problems in achieving their targets, it is best to try and work with them to improve their ability. If a member of staff feels nurtured and helped, they will want to succeed where as if they feel you are constantly on their back, they will ultimately give up.
Likewise, at the other end of the spectrum, putting reward systems in place for those who are achieving will also be important. If one member of staff is generating far more business than another then they need to feel that their hard work is not going unnoticed. Putting simple incentive schemes in place can help you not only ensure that your best members of staff feel valued, but also that they actively strive to work even harder for you and in turn incur higher rewards.
The best management is not just about guiding the company, but it is also about understanding how to inspire a workforce. Ultimately, no matter how great your ideas are, if you do not have a workforce that are eager to help you achieve your goals, then you will never be as successful as you could be. From setting up simple reward systems and incentive schemes that offer fair and honest benefits for those who work hard to nurturing those who need to approach the job in a different way, the best managers will be those who know how best to inspire their workforce.